You can return your new Upseat product for free within 30 days of your order being delivered. If 30 days have gone by, unfortunately, we can’t offer you a refund. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. To initiate a return, please fill out the form here or email us at info@nuvate.com.
Please note, returns are only accepted for products purchased from www.theupseat.com. We do not accept returns from third party distributors or for our Refurbished products.
We also offer a lifetime warranty on our Upseat products. If you have any issues with the quality of the product, please contact us, and we will be happy to replace any defective item. We offer a one year warranty on the Upseat tray.